Refund policy

All items are produced to order. For this reason, returns and exchanges are not accepted for change of mind, incorrect sizing, or personal preference.

Please review product details carefully before purchasing.

Damaged or Incorrect Items

If your order arrives damaged, faulty, or incorrect, this will be resolved promptly.

Damaged items are replaced free of charge
In some cases, a refund may be issued if replacement is not possible

There is no cost to you for replacements due to damage or error.

How to Report an Issue

If there is any issue with your order, please contact us via the contact form on our website.

Include:

Your order number
A brief description of the issue
Clear photos of the item, packaging and shipping label (if damaged)

Requests must be submitted within 7 days of delivery so the issue can be assessed and resolved quickly.

Refund Processing

Approved refunds are processed back to the original payment method once the issue has been reviewed. Processing times may vary depending on your payment provider.